Shipping policy
My working week is Monday to Friday (excluding Bank Holidays) and I aim to dispatch any orders from my workspace in London as promptly as possible within a maximum of 2 working days.
You will receive a shipping confirmation with a tracking number by email once your order has been packed and dispatched to the courier. Below you will find information on shipping costs and approximate delivery timeframes. Please be mindful that delivery can take slightly longer at peak times and the timeframes are not always guaranteed. Feel free to contact me at hello@sewsewmellow.com if you have any questions.
Rest of World: Upon arrival in your country, you may be asked to pay tax, customs duties and/or an admin or clearance fee. The specific rates will be set by your country and vary subject to location. These additional costs are the responsibility of the customer and will not be covered by Sew Sew Mellow. If you do not pay the additional fees, we won’t be able to refund your order as the package will be considered lost.
|
LOCATION |
DELIVERY OPTION |
COST |
DELIVERY |
COURIER |
|
UK |
Standard Delivery |
FREE |
5-7 working days |
|
|
UK |
Standard Delivery |
£3.50 |
5-7 working days |
Royal Mail Tracked 48 |
|
UK |
Express Delivery |
£5.00 |
Up to 3 working days |
|
|
EU |
Standard Delivery |
FREE |
5-7 working days |
|
|
EU |
Standard Delivery |
€12 |
5-7 working days |
Royal Mail International Tracked |
|
EU |
Express Delivery |
|
3-5 working days |
UPS |
|
Rest of World |
Standard Delivery |
FREE |
8-10 working days |
Royal Mail International Tracked |
|
Rest of World |
Standard Delivery |
£15
|
8-10 working days |
Royal Mail International Tracked |
|
Rest of World |
Express Delivery |
£35 |
3-5 working days |
UPS |